020 7536 2345 sales@totaloffice.co.uk

Mailroom Equipment

Cost-effective post management.

Royal Mail approved mailroom equipment from low volume to high output.

Mailmark Franking

Royal Mail products are migrating to barcode technology; Mailmark is the new generation of franking mark that replaces the traditional ‘town and crown’ impression. Mailmark is a form of 2D barcode and is the most efficient and accurate way of processing mail.

The barcode carries readable information offering the potential to track mail location and delivery, improve reporting and cost management. With Mailmark the correct postage is always applied, so you will benefit from no surcharges, simple tariff updates, accurate product selection and tariff differential.

Franking Machines

We are approved by the Royal Mail to supply and maintain franking machines. We work with the UK’s leading manufacturers to bring you a wide range of franking machines from entry level to high volume mailroom equipment.

Our machine experts work with organisations of all sizes to analyse how mail is managed in your business. They can then specify software, as well as machinery, to assist in the processing of mail – improving efficiency and cost control.

Visit our dedicated site OMM Digital to see our range of franking machines.

New Barcodes for Special Delivery Guaranteed and Signed For

If you use Special Delivery Guaranteed and Royal Mail Signed For, currently you need to stick separate, coloured labels to your items after paying postage through your franking machines. This is set to change.

From 1st November 2022, Royal Mail are replacing the adhesive sticker with a new, wider franking machine mark which will need to appear on the franked mail piece.

Speak to our team if you have any questions about your machines and these future changes

Royal Mail Franking Machine Decertification

From 1st January 2023, Royal Mail will no longer accept mail from standard franking machines. This is known as decertification.

Identify your machine type from the meter impression it makes in this Royal Mail guide to decertification.

Key Dates

1 November 2022: a new barcode is being introduced for Special Delivery Guaranteed and Royal Mail Signed For mail

1 January 2023: Royal Mail will no longer accept mail from standard (non-Mailmark) franking machine

Benefits whether you need low volume or high output

Save money

With business franking you can make considerable savings of over 30% on postage.

Save time

It’s easy and convenient. Arrange for a daily collection or deliver to a franked mailbox.


Track postage spend and monitor usage across your business for greater control.


Over 25 years’ experience in the service & supply of franking machines.


Equipment leasing starts from just £5 per week – talk to our team to find out more.

Talk to our experts

Speak to our friendly team to find out more. Call 020 7536 2345

Email sales@totaloffice.co.uk

Established for over 60 years


Talk to our team for expert help and proactive advice. We don’t just say we have a proven track record – we can demonstrate it.

Business Supplies

A sustainable approach to help you control your costs. 


Engage your team and give them a new reason to love the office.

Managed Print

Reduce costs, consumables, and waste across your print environment.

Business Print

Achieve brand consistency with high quality print services.

Catering Solutions

Save time with just one catering, snacks and drinks order.

Cleaning & Janitorial

Everything your workplace needs to run efficiently.

Fresh Fruit & Milk

Fresh produce delivered to your door with zero emissions.

Mailroom Equipment

Franking machines from low volume to high output.


The most vital piece of equipment for your workplace.

Office Plants

Embrace the power of plants for your office or business.


A uniform approach to protecting your team.

Coffee Machines

An office essential that keeps everyone happy.
Total Office
6 Carnival Park
Carnival Close
Essex SS14 3WN

020 7536 2345