020 7536 2345

Why Total Office?

Founded in 1961 Total Office is a long established business-to-business supplier of office products, stationery, print and furniture.

One of the largest and most dynamic suppliers in London, our aim is not just to deliver great quality office supplies but to build strong, client-specific services for clients.

Our service to our clients goes over and above the basic supply of office products. Our dedicated team will work with you to streamline your ordering process and develop systems which fit the demands of your business.

Independently owned, we have complete flexibility in the service we offer. Our tailored solutions, experience and passion in bringing you an unrivalled service make Total Office the right choice for all your office needs.

55
number of years in business
22
number of staff
2
families

Meet the team

Clare Cassidy

Account Manager

clare.cassidy@totaloffice.co.uk

Q: How long have you been at Total Office?
16 Years.
Q: What has been your biggest challenge at Total Office?
Navigating through the city traffic to attend client meetings.
Q: What is your favourite thing about your job?
It is Challenging and Rewarding.
Q: What is your favourite quote?
Attitude is a little thing that makes a big difference.
Q: As a child, what did you want to be when you grew up?
Air Hostess.
Q: What do you like to do in your spare time?
Going to the Cinema, Seeing my Nieces and Nephews, Sport Activities - Gym , Swimming etc.

 

Clare LRG

Dawn Bontoft

Print Manager

dawn.bontoft@totaloffice.co.uk

Q: How long have you been at Total Office?
18 years
Q: What has been your biggest challenge at Total Office?
Meeting deadlines, bringing all elements together to achieve perfect print jobs.
Q: What is your favourite thing about your job?
Witty banter with colleagues and helping out our friendly customers.
Q: What is your favourite quote?
“It’s not the years in your life that count, it’s the life in your years”.
Q: As a child, what did you want to be when you grew up?
A Doctor
Q: What do you like to do in your spare time?
Be with my family, learn Spanish, practice yoga, and dream about travelling the world.

Dawn LRG

Shannon Porter

Accounts Assistant

shannon.porter@totaloffice.co.uk

Q: How long have you been at Total Office?
Since the beginning of 2016
Q: What has been your biggest challenge at Total Office?
Learning the system.
Q: What is your favourite thing about your job?
Learning something new every day.
Q: What is your favourite quote?
Life begins at the end of your comfort zone.
Q: As a child, what did you want to be when you grew up?
Indiana Jones.
Q: What do you like to do in your spare time?
Travel.

 

Shannon LRG

Gareth Thompson

Head of I.T.

gareth.thompson@totaloffice.co.uk

Q: How long have you been at Total Office?
Since 2001 (:a Garth Odyssey)
Q: What has been your biggest challenge at Total Office?
Developing in-house our own ecommerce system to give customers a better online experience.
Q: What is your favourite thing about your job?
Solving problems and technological mysteries for people.
Q: What is your favourite quote?
“It’s not the age…it’s the mileage.”
Q: As a child, what did you want to be when you grew up?
I’ve grown up? When did that happen?
Q: What do you like to do in your spare time?
Long walks, roaring on England at the rugby or making/eating a nice curry.

 

LRG

Holly Croot

Marketing Manager

holly.croot@totaloffice.co.uk

Q: How long have you been at Total Office? 
Since October 2014
Q: What has been your biggest challenge at Total Office?
Getting this website completed!
Q: What is your favourite thing about your job?
Getting to be creative on a daily basis.
Q: What is your favourite quote?
Sometimes the smallest step in the right direction ends up being the biggest step of your life.
Q: As a child, what did you want to be when you grew up?
A Spice Girl!
Q: What do you like to do in your spare time?
DIY, Cooking and lazy pub lunches.

Holly LRG

John Thurgood

Managing Director

john.thurgood@totaloffice.co.uk

Q: How long have you been at Total Office?
26 years
Q: What has been your biggest challenge at Total Office?
Adapting to change and keeping us ahead of our competitors
Q: What is your favourite thing about your job?
Taking clients out for lunch.
Q: What is your favourite quote?
If it isn’t broke, break it.
Q: As a child, what did you want to be when you grew up?
Racing car driver
Q: What do you like to do in your spare time?
Family time, golf and skiing.

John LRG

Karen Rumbol

Customer Service Manager

karen.rumbol@totaloffice.co.uk

Q: How long have you been at Total Office?
13 years
Q: What has been your biggest challenge at Total Office?
Our company motto is “Totally Possible” every day, I like to make sure I achieve this.
Q: What is your favourite thing about your job?
Working with my team
Q: What is your favourite quote?
Carpe Diem - "Seize the day"
Q: As a child, what did you want to be when you grew up?
A Vet
Q: What do you like to do in your spare time?
Spending time with my family & shoe shopping!

Karen LRG

Laurence Little

Office Administrator

laurence.little@totaloffice.co.uk

Q: How long have you been at Total Office?
since April 2000.
Q: What has been your biggest challenge at Total Office?
Adapting to an entirely new role upon joining Total Office.
Q: What is your favourite thing about your job?
Variety in coming up with solutions for our clients.
Q: What is your favourite quote?
‘I spent a lot of money on booze, birds and fast cars. The rest I just squandered’
Q: As a child, what did you want to be when you grew up?
Rock God guitar player
Q: What do you like to do in your spare time?
Attempting to play guitar and completing my History degree when not occupied with my kids.

Laurence LRG
Clare BW Dawn BW Shannon BW Gareth BW Holly BW John BW Karen BW Laurence BW

Mark Gilder

Finance Manager

mark.gilder@totaloffice.co.uk

Q: How long have you been at Total Office?
Since Nov 1996
Q: What has been your biggest challenge at Total Office?
Making the step up and taking on my current role.
Q: What is your favourite thing about your job?
Accomplishing good board meeting reports
Q: What is your favourite quote?
If at 1st you don’t succeed, Try, Try again
Q: As a child, what did you want to be when you grew up?
A Policeman
Q: What do you like to do in your spare time?
Spend time with my son and go to Cinema with the wife

Mark LRG

Michael Gibbons

Purchasing Director

michael.gibbons@totaloffice.co.uk

Q: How long have you been at Total Office?
41 years
Q: What has been your biggest challenge at Total Office?
Dealing with wholesalers.
Q: What is your favourite thing about your job?
Sourcing special items for customers
Q: What is your favourite quote?
Margin
Q: As a child, what did you want to be when you grew up?
Train driver
Q: What do you like to do in your spare time?
Sit in the garden and read a book

Michael LRG

Michael Chittock

Print Manager

michael.chittock@totaloffice.co.uk

Q: How long have you been at Total Office?
Since January 1999
Q: What has been your biggest challenge at Total Office?
Keeping up with the evolving print market place.
Q: What is your favourite thing about your job?
The diversity of challenges that we are charged with solving on a daily basis.
Q: What is your favourite quote?
Second place is the first loser.
Q: As a child, what did you want to be when you grew up?
I wanted to join the Royal Navy initially, then later I focused on something more creative and trained as a Graphic Designer.
Q: What do you like to do in your spare time?
Sea Cadets, enjoying time with my children, walking, cycling and kite flying.

Michael2 LRG

Sian Barker

Customer Services

sian.barker@totaloffice.co.uk

Q: How long have you been at Total Office?
Since February 2013
Q: What has been your biggest challenge at Total Office?
Completing my work in 3 days
Q: What is your favourite thing about your job?
My work colleagues
Q: What is your favourite quote?
Winning isn’t everything, but wanting to win is
Q: As a child, what did you want to be when you grew up?
Teacher
Q: What do you like to do in your spare time?
Spending time with my children

Sian LRG

James

Print Director, Quality and Environmental Manager

james.copsey@totaloffice.co.uk

Q: How long have you been at Total Office?
32 years
Q: What has been your biggest challenge at Total Office?
Learning our back office system. Don't think I've mastered it yet.
Q: What is your favourite thing about your job?
Meeting our clients.
Q: What is your favourite quote?
"The mind once enlightened cannot again become dark." Thomas Paine
Q: As a child, what did you want to be when you grew up?
My father
Q: What do you like to do in your spare time?
Spending time with my children

James LRG

Faye Smith

Studio

Q: How long have you been at Total Office?
Since September 2015
Q: What has been your biggest challenge at Total Office?
Trying not to buy everything in the TO catalogue
Q: What is your favourite thing about your job?
The stationery! i love, pens, paper, folders...
Q: What is your favourite quote?
Is there a biscuit with that tea
Q: As a child, what did you want to be when you grew up?
a Teacher or a stationery shop owner
Q: What do you like to do in your spare time?
Spending time with my children, walking our dog by the river, being creative and having fun with family and friends.

faye

Lucy Thurgood

Customer Services

Q: How long have you been at Total Office?
since August 2015
Q: What has been your biggest challenge at Total Office?
Learning about the large variety of products we have to offer
Q: What is your favourite thing about your job?
Speaking to our customers and trying to help them in every way possible. Everyday is different and brings a new challenge.
Q: What is your favourite quote?
"do not dwell on the past, do not dream of the future, concentrate the mind on the present moment"
Q: As a child, what did you want to be when you grew up?
An Egyptologist
Q: What do you like to do in your spare time?
Go to the gym, spend time with friends and go to car shows in my Ford Capri.

lucy

Graham Dongworth

Internal Account Manager

Q: How long have you been at Total Office?
Since December 2015
Q: What has been your biggest challenge at Total Office?
Increasing sales across my customer base
Q: What is your favourite thing about your job?
Growing sales and showing customers savings when they switch business to Total Office
Q: What is your favourite quote?
'Only Shakespeare made money from quotes'
Q: As a child, what did you want to be when you grew up?
Footballer/Snooker Player
Q: What do you like to do in your spare time?
Spend time with my wife, watch Leyton Orient, go to the cinema, eat out

Graham
Mark BW Michael BW Michael2 BW Sian BW James BW BW Faye Lucy BW BW Graham 2
 
lawrence BW BW Scott BW Eddie BW Craig BW Jamie BW Ken 2

Lawrence Daley

Warehouse/Driver

Q: How long have you been at Total Office?
13 years
Q: What has been your biggest challenge at Total Office?
Learning the routes around London
Q: What is your favourite thing about your job?
Every day is different.
Q: As a child, what did you want to be when you grew up?
A soldier
Q: What do you like to do in your spare time?
Reading, watching Chelsea and spending time with family and friends.

lawrence slider

Scott Sutherland

Warehouse/Driver

Q: How long have you been at Total Office?
4 months
Q: What has been your biggest challenge at Total Office?
Learning the variety of products
Q: What is your favourite thing about your job?
Early start, early finish
Q:What is your favourite quote?
Some people are on the pitch, they think it's all over, it is now
Q: As a child, what did you want to be when you grew up?
A fireman or policeman
Q: What do you like to do in your spare time?
Cycling

Scott slider

Edwin Allen

Warehouse/Driver

Q: How long have you been at Total Office?
30+ Years
Q: What has been your biggest challenge at Total Office?
Learning something new everyday
Q: What is your favourite thing about your job?
Meeting customers
Q: As a child, what did you want to be when you grew up?
A motor mechanic
Q: What do you like to do in your spare time?
Playing on the PS3

eddie slider

Craig Cox

Warehouse/Driver

Q: How long have you been at Total Office?
15 Months
Q: What has been your biggest challenge at Total Office?
Learning the routes around the city
Q: What is your favourite thing about your job?
Meeting new people and being able to offer them top customer service.
Q: What is your favourite quote?
No pain, no gain.
Q: As a child, what did you want to be when you grew up?
A footballer for Aston Villa
Q: What do you like to do in your spare time?
Go to the gym and all types of physical activity.

craig slider

Jamie Forbes

Warehouse & Distribution Manager

Q: How long have you been at Total Office?
15 Years
Q: What has been your biggest challenge at Total Office?
Our change of premises from London to Essex
Q: What is your favourite thing about your job?
Early start, early finish
Q: What is your favourite quote?
You only live once, so make the most of it
Q: As a child, what did you want to be when you grew up?
A cowboy riding alongside the legend John Wayne
Q: What do you like to do in your spare time?
Managing a local youth football team that is sponsered by Total Office

jamie slider

Ken St Louis

Warehouse/Driver

Q: How long have you been at Total Office?
12 Years
Q: What has been your biggest challenge at Total Office?
Relocating the business
Q: What is your favourite thing about your job?
Early start, early finish
Q: What is your favourite quote?
If I tell you, I'll have to kill you
Q: As a child, what did you want to be when you grew up?
A martial arts teacher
Q: What do you like to do in your spare time?
Sleep

ken slider

 

 

 

 

Since 2016