Our commitment to quality is underpinned by the assurance of customer satisfaction and a focus on continuous improvement.
Committed to getting it right, first time every time.
Total Office is committed to quality in all aspects of our business, from the products we sell to how we deliver them. We know that these values are something our customers appreciate, so we measure quality by the total experience.
Products
Every product we sell must pass rigorous quality testing. This includes well known manufacturer brands and our private label products, which cover an extensive range and offer an ideal low cost, high quality solution.
Service
Through our experienced account managers and well trained and highly knowledgeable customer service teams, to our online ordering site, Total Office is committed to providing you outstanding service and support.
Delivery
Total Office has an extensive and sophisticated distribution network throughout the London area and beyond. We are compliant with the ISO 9001 quality standard, and our fleet of vehicles with uniformed drivers guarantees that you'll get your order next working day.
Quality Management System
Our ISO 9001 accredited Quality Management System ensures the sale and distribution of our products operates to the highest standards and it is regularly audited to ensure that the highest level of customer satisfaction is maintained. We are committed through the requirements of ISO 9001 to continual improvement. Total Office has successfully achieved ISO 9001: 2008 certification and carries the UKAS tick and crown.
Delivering Cleaner Air for London
From 3 January 2012 the Low Emission Zone (LEZ) emissions standards will become more stringent. Total Office are pleased that all our vehicles meet the very latest emissions standards.
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Celebrating 50 Glorious Years
Total Office is celebrating 50 years of serving the office needs of businesses throughout the City of London.
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