Quality Assured

Total Office has successfully achieved ISO 9001: 2008 certification and carries the UKAS tick and crown.

This certification is internationally recognised as a tried and tested way for companies and organisations to improve performance and quality of service and is a benchmark for maintaining business excellence.

Not only will we use our new quality management system as a tool to continually measure and improve our service, but we can now demonstrate to our customers, supply partners and the community at large that we at Total Office are managing our business to achieve good and consistent quality products and services.

The benefits are clear:

• We have the ability to compete on an even playing field
• Our objectives, plans and targets are focused with our path to success clearly mapped out
• We check and monitor our results
• We act to correct and improve our business
• We recognise the benefit of having an independent verifier of our work – we know that we work hard to be the best in our field, but it’s always good to hear someone else say it too!